Privacy Policy
We are committed to protecting your personal information and being transparent about how we use it.
Table of Contents
Introduction
Inteliny Global Technology Solutions Inc. ("Inteliny," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- Personal Identification Information: Name, email address, phone number, company name, and other details you voluntarily provide through contact forms or account registration.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Device Information: Information about the device you use to access our services, including hardware model, operating system, and unique device identifiers.
- Communication Data: Records of your correspondence with us, including emails, chat transcripts, and support tickets.
- Payment Information: Billing details processed securely through our third-party payment processors. We do not store full card numbers on our servers.
- Cookies and Tracking Data: Information collected via cookies, pixel tags, and similar tracking technologies as described in our Cookie Policy.
How We Use Your Information
- To provide, operate, and maintain our website and services.
- To improve, personalize, and expand our services based on usage patterns and feedback.
- To communicate with you regarding updates, security alerts, and administrative messages.
- To respond to your inquiries, provide customer support, and resolve disputes.
- To send promotional communications (only with your explicit consent, which you may withdraw at any time).
- To process transactions and send related information including purchase confirmations and invoices.
- To monitor and analyze trends, usage, and activities in connection with our services.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities.
- To comply with legal obligations and enforce our terms and policies.
Legal Basis for Processing (GDPR)
- Contractual Necessity: Processing required to fulfill our contract with you or take pre-contractual steps at your request.
- Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and service improvement.
- Consent: Where you have given explicit consent for specific processing activities, such as marketing communications.
- Legal Obligation: Processing required to comply with applicable laws, regulations, or court orders.
Information Sharing and Disclosure
- Service Providers: We share data with trusted third-party vendors who assist us in operating our business (e.g., cloud hosting, analytics, payment processing), bound by confidentiality agreements.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information when required by law, court order, or government authority, or to protect the rights, property, or safety of Inteliny, our users, or the public.
- With Your Consent: We may share information with third parties when you have given us explicit consent to do so.
- We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it. Usage data is generally retained for a shorter period, typically no longer than 24 months, unless required for security or functionality improvements.
Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption, access controls, regular security audits, and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Your Rights
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal information under certain conditions.
- Right to Restrict Processing: Request that we restrict processing of your data under certain conditions.
- Right to Data Portability: Request transfer of your data to another organization or directly to you.
- Right to Object: Object to our processing of your personal data under certain conditions.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
- To exercise any of these rights, please contact us at privacy@inteliny.com.
Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Inteliny operates globally and may transfer your information to countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your information in accordance with this policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team at: privacy@inteliny.com | Inteliny Global Technology Solutions Inc., San Francisco, CA, USA. We aim to respond to all privacy-related requests within 30 days.